Version 1.0, valid from 2024
Privacy Policy
Our Privacy Policy outlines how the ArchCache platform also known as (“we”, “us” or “our”) manages your personal data, also known as "Data." We prioritize safeguarding the personal rights of our users ("Users" or "you") and adhere to relevant data protection regulations as you use our services. Our commitment involves taking appropriate measures to ensure the protection of your Data.
This privacy policy serves as a foundational framework for understanding our approach to handling your personal data. However, it cannot encompass all possible scenarios due to the complexity of individual circumstances and legal variations.
For any personal data of third parties that you provide to us, you must ensure that you have the necessary authorization to disclose such data and that the information is accurate. Additionally, you are responsible for informing these individuals about this Privacy Policy.
Our website may contain links to third-party sites, plug-ins, and applications. These third parties may collect or share your data. We do not control these sites and are not responsible for their privacy policies. We recommend reviewing the privacy notice of any website you visit after leaving ours.
The section below outlines when we collect your data, the types of data we process, the purposes for its use, and potential recipients. We also explain your rights regarding Your Data and how to exercise them.
1.0 The Data We Collect About You
1.1 Failure to Provide Personal Data
If you fail to provide personal data required by law or under a contractual agreement with us, we will be unable to fulfill our contractual obligations or provide you with requested goods or services. In such instances, we reserve the right to cancel the product or service, and we will inform you accordingly if such action becomes necessary.
1.2 How Your Data is Collected
Your data is collected through various methods, including:
Direct Interactions: You may provide us with your Identity, Contact, and Financial Data through direct interactions, such as:
- Availing of our services
- Creating an account on our website
- Subscription to our services (Basic, Standard, Premium), publications, and newsletters
- Billing and Accounting: We collect and process personal data such as bank details, billing addresses, and payment information to facilitate the billing of the services provided.
- Participating in competitions
- Uploading portfolios and comics.
- Application for industrial placement opportunities
- Providing feedback
- Administration and accounting
- Advertising and Marketing: We may use your data for advertising and marketing, including behavior-based marketing. If you are an existing customer, you can object to this at any time free of charge, and we will add you to a blocking list to stop further advertising mailings.
- Supplying materials intended for publication on our website
- Providing personally identifiable information in the comments section of our articles
In addition to the data, you provide directly, we receive personal data about you from third parties, including information from contractual partners regarding service use and provision, public registers, your professional roles and activities, and correspondence and meetings with third parties.
1.3 How We Use Your Data
We will only use your data as permitted by law. The following are the most common circumstances in which we may use your data:
Contractual Obligations: We use your data to fulfill contracts we are about to enter into or have already entered into with you. These data have been obtained for the following purposes;
- To provide and maintain our Site and services
- To notify you about changes to our Site and services
- To allow you to participate in interactive features of our Site when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Site and services
- To monitor the usage of our Site and services
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events that we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legitimate Interests: We may use your data when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal or Regulatory Compliance: We use your data when it is necessary to comply with a legal or regulatory obligation.
We typically do not base the processing of your data on consent, except for sending third-party direct marketing communications to you via email. You have the right to withdraw consent for marketing activities at any time by contacting us at privacy@archcache.com. We assure you that we will obtain your explicit opt-in consent before sharing your personal data with any external company for marketing purposes.
1.4 Disclosure of Data
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- For the legal protection of users;
- To meet legal requirements;
- To defend and protect our rights or other legitimate interests
- To comply with the Terms of Use or the Privacy Policy;
- To remedy technical difficulties of the products or services
- With your consent in any other cases If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Archcache, our customers, or others
We disclose data to carefully selected; trusted service partners only as necessary for providing services. Personal data may be transferred or shared with third parties during a sale, merger, or reorganization of our company.
1.5. Data Transmission
We may transmit your personal data to third parties under specific circumstances. Any third party to whom we transmit your data is carefully selected and required to adhere to strict data protection and security standards. These third parties would have agreed to protect your data and ensure it does not fall into the hands of unauthorized individuals as the law dictates.
Such data transmission occurs only when necessary for the provision of our services or to comply with legal obligations. Third parties are bound by contractual obligations to use your data solely for agreed-upon purposes and to safeguard it against unauthorized access, disclosure, or misuse.By entering into agreements with us, you consent to these data transmission practices and the protections in place to secure your personal information.
1.6 Data Retention Period
We retain Your Data only for as long as necessary for the specific processing purpose, as permitted by law, or when there is a legitimate overriding interest. Data held under a contractual relationship with you is retained at least until the contractual relationship ends, or as required by legal or contractual obligations.
In determining the appropriate retention period for personal data, we assess factors such as its volume, characteristics, and sensitivity, alongside potential risks of unauthorized use or disclosure, processing purposes, and legal obligations. Under specific circumstances, you may request the deletion of your data, or we may anonymize it for research or statistical purposes, permitting indefinite use without additional notice.
1.7 Data security
We employ administrative, technical, and physical security measures to safeguard your personal information. These include robust measures to prevent accidental loss, unauthorized access, alteration, or disclosure of your data. Access to your data is restricted to authorized personnel and third parties with a legitimate business need, who process it according to our instructions and are bound by confidentiality obligations.We employ administrative, technical, and physical security measures to safeguard your personal information. These include robust measures to prevent accidental loss, unauthorized access, alteration, or disclosure of your data. Access to your data is restricted to authorized personnel and third parties with a legitimate business need, who process it according to our instructions and are bound by confidentiality obligations.
In the event of suspected personal data breaches, we have established protocols to address them and will notify you and the relevant regulatory authorities as required by law.
While we strive to secure the personal information you provide, it'simportant to acknowledge that no security measures are foolproof. Despite our efforts, we cannot guarantee that data transmission methods are immune to interception or misuse.
1.8 Accessing your Data
Accessing your personal data or exercising your rights won't cost you anything. However, if your request is considered unfounded, repetitive, or excessive, we might charge a reasonable fee or decline to comply. To confirm your identity and safeguard your data, we may ask for specific information.
This ensures that your personal data isn't disclosed to unauthorized individuals. We might also reach out for additional details to speed up our response to your request.
2.0 Job Applications
When you apply for a job with us, we collect and process personal data provided by you, including personal details, education, work experience, skills, and contact information such as email and phone number. Additionally, all submitted documents, such as CVs and references, are processed.
Your data is used exclusively for the application process, including internal evaluation and potential statistical analysis. It remains separate from other user data and is not combined with them.
If you are hired, your data is retained for employment purposes according to legal requirements. If your application is unsuccessful, your data is stored for six months for documentation purposes and then deleted, unless you consent to further consideration in future application processes.
3.0 Newsletter Subscription
You can unsubscribe from our newsletter at any time by accessing your user account or using the unsubscribe link provided in the newsletter.
4.0 Cookies and Tracking Technologies
When you visit our websites, both registered and non-registered users have data collected, stored, and utilized by us and third parties through "cookies" and similar techniques. These text files, stored on users' systems, enable analysis of product usage. This technology allows for individual user recognition and tailored services. Cookies and similar tracking technologies are utilized to monitor activity on our site and retain certain information, enhancing our services' efficiency and security.
Additionally, personal data transmitted between your browser and our servers is encrypted using the HTTPS protocol, ensuring secure communication, requiring up-to-date browser versions for optimal functionality.
5.0 Children’s Privacy
Our Site does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
6.0 Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7.0 Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to the processing of your personal data under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the time frame required by applicable law.
7.0 Contact
If you have any questions about this Privacy Policy, please contact us:
ArchCache Ltd
16/18 Omerelu Street, GRA
Port-Harcourt, Nigeria
Phone: +2348138580315
Email: policy@archcache.com
We may change this Privacy Policy at any time, and if we do, we'llpost the updates on our website right away. It's your responsibility to check the current version of the Privacy Policy on our website, so we suggest you do this regularly.